Where should I go for support?

Help me, I am ...

A Website Owner

Web hosting companies install cPanel software onto their servers to make their services easier to use. cPanel does not host any websites. We recommend contacting your web host for assistance.

A Plugin/API Developer

Join the XML API mailing list to participate in discussions about integrating cPanel and WHM functions into custom applications.

Please submit a ticket if you encounter issues with our APIs or need further assistance customizing or automating cPanel software.

An Authorized Partner NOC

As an authorized Partner NOC/Distributor, you have direct access to 24x7 technical support via your account. Enter the IP address of your server below. This will begin the process of opening a ticket.

(If you are not logged in, you will be required to provide authentication.)

A Server Administrator

Your cPanel licensing provider will provide the assistance you require. If you enter the IP address of your server, we can determine who your licensing provider is:

You will see the name of the company that has provided you a license. If you purchased directly from cPanel, you will see support links.

Having issues getting support from your licensing provider?

Additional Support Options