News

cPanel is pleased to announce that we are expanding the Customer Service coverage to 7 days a week! 

The Customer Service Team will  be available weekends from 6:00AM to 4:00PM(Central) in addition to  current coverage of 6:00AM to 6:00PM (Central) Monday through Friday. 

Communication via traditional telephones, live chat, and our ticket system will be readily available to customers that need assistance with new orders, license issues, renewals, and general questions about our overall products.

"Our customers are very important and we understand that questions and issues do not only arise Monday through Friday," explained Customer Service Manager Chris Banaszek. "Over the past few months we have expanded our team and implemented live chat on our website so that we can provide the best possible coverage for customers."

The final stage of our expanded Customer Service Team includes the additional hours to provide rapid turnaround 7 days a week. 

Updated contact information can be found here:  http://www.cpanel.net/contact.html 

We wanted to thank everyone that participated in the 11.25 Unveiled webinar. We have attached the slides from the webinar in case anyone wishes to review the material.  You can access these slides by clicking the appropriate link below.

We are currently working through all of your questions and plan to release questions and answers very soon.  We received a great deal of positive feedback about the webinar session and look forward to continuing these sessions, based on your feedback.

Due to popular demand, we will present the 11.25 Unveiled webinar in a different time zone at your request. We will include details in the next few days, when we release the questions and answers from the previous webinar.

We also wanted to let you know that we have an upcoming webinar Thursday, January 28, 2010:

Maximizing your revenue using a fully automated point-and-click hosting platform by cPanel - sponsored by R1Soft

Date: 01/28/2010

Time: 1:00 p.m. CST

Description:  Join @cPanel to learn how using a fully automated point-and-click hosting platform can pave the way to maximizing your revenue stream. We will highlight the benefits and features of cPanel that your clients and prospects need to run and/or maintain their site presence effectively. 

This webinar is ideal for Marketing & Executive Directors who do not yet offer cPanel solutions.

R1Soft will discuss the benefits of CDP (Continuous Data Protection) for cPanel users.  This will include effective, market proven methods that offer peace of mind while increasing your revenue stream.

You can register at https://www1.gotomeeting.com/register/725710745

The 11.25 Unveiled slides are located http://bit.ly/011410webinar1125.

If by chance you convinced your boss that the cPanel Conference 2009 was more than 3 days of entertainment, we have  some bad news!    SoftLayer has announced they will host another event October 5th following the  Networking event & reception from 7PM-10PM.  This event will be held at the Hilton and the details are below.     


 

* This event is open to all attendees of the cPanel Conference!

While Mr. Fun (an imaginary cPanel friend) will be floating around the conference we would also like to take this opportunity to remind you that in addition to 5 "special" events the cPanel Conference will also be packed with two full days of hard core learning, opportunities to network your business, and exclusive content from developers, technical analysts, and vendors.

To register or learn more about the cPanel Conference, please point your browser to: http://conference.cpanel.net.


Follow SoftLayer via Twitter
http://twitter.com/SoftLayer_News

Follow Events of the cPanel Conference
http://twitter.com/cpanelconf/

About SoftLayer
Founded in 2005, SoftLayer provides global, on-demand data center and hosting services from facilities across the U.S. We leverage best-in-class connectivity and technology to innovate industry-leading, fully automated solutions that empower enterprises with complete access, control, security, and scalability. With this insightful strategy and our peerless technical execution, we have created the truly virtual data center—and made traditional hosting and managed/unmanaged services obsolete.

On Tuesday, October 6, R1Soft will host The Continuous Drink Party® (CDP)  in conjunction with the cPanel Conference. So, after you've filled your head with knowledge, your belly with great food, and your imagination with the great games at the Joystix arcade event, you can party at Pub Fiction, courtesy of R1Soft.

The Continuous Drink Party® (CDP)
Location:  Pub Fiction (http://www.pubfiction.com)
Address:  Midtown, 2303 Smith St, Houston, TX 77006-2313
Hours: 10:00PM - 1:00AM
Click Here for Map


How to attend The Continuous Drink Party® (CDP)?

RSVP via: http://events.linkedin.com/Continuous-Drink-Party-R-CDP-by-R1Soft/pub/127887 and stop by the R1Soft booth for final details!

Follow R1Soft via Twitter for up to the minute updates!
http://twitter.com/R1SoftCDPBackup

Follow Events of the cPanel Conference for up to the minute updates!
http://twitter.com/cpanelconf

Speaking of which, if you haven't yet registered for the cPanel Conference, what are you waiting for? As always, the Conference promises knowledge, networking and, of course, good times -- thanks in part to R1Soft.

To register or learn more about the cPanel Conference, please point your browser to: http://conference.cpanel.net

P.S. Don't forget, registration closes September 25th. If you want to get in on the action, register TODAY!

About R1Soft.
R1Soft makes the only Continuous Data Protection® (CDP) backup software for Windows, Linux, and MySQL Servers.  R1Soft CDP provides backup, restore, and disaster recovery for over 100,000 mission-critical Windows and Linux servers around the world.  Their mission is to make the number one selling backup software in the world at a price everyone can afford.

The fourth annual cPanel Conference is filling up fast and if you want to attend you should sign up quick.  Exhibitor space is entirely sold out and attendee registrations are the highest we've had to date.  This year is looking to be the best yet.  We've got more exhibitors, more attendees, and more activities planned.  If you're going to make it to one conference in 2009, make sure it's the cPanel Conference!

We are closing registration on September 25.  If you wish to attend please sign up today.  More information & a link to register can be found at http://conference.cpanel.net